Privacy Policy
Committed to protecting your personal data in accordance with international standards
At Flowmosa, we deeply respect your privacy and are committed to protecting your personal data in accordance with international standards, including the GDPR. This policy explains how we handle your information when you use our booking or inquiry forms.
1. Data We Collect
When you submit a form on our website, we collect the following personal information:
- Identity Data: First name and last name.
- Contact Data: Email address, phone number, and WhatsApp number.
- Trip Data: Preferred departure dates, destination choices, and number of participants.
- Special Requests: Dietary restrictions or physical conditions you voluntarily provide to ensure your tour safety.
2. How We Use Your Data
We use your information strictly for the following purposes:
- To process and manage your adventure trip bookings.
- To contact you via Email or WhatsApp to discuss trip details and customization.
- To send you important pre-trip coordination and safety notices.
3. Data Sharing with Third Parties
We do not sell your personal data. We only share your necessary details (such as names for travel insurance or transport logistics) with trusted local partners, drivers, or guides solely to fulfill and secure your tour contract.
4. Your Privacy Rights
Under global data protection laws, you have the right to request access to the personal data we hold about you, request corrections, or ask us to completely delete your information from our records (“Right to be Forgotten”).
5. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our team via our official email or WhatsApp channels provided on our website.